Evan Designs Ordering & Shipping Questions answered:

 

Shipping Rates

Anywhere in USA
  International

 

USPS First Class Mail $4.25
Free on all orders $40+
(normally 3-8 business days)

FedEx Express Saver $9.75
Free on all orders $180+
(normally 3 business days)

USPS Priority Mail $10.50
Free on all orders $180+
(normally 2-5 business days)

FedEx 2 Day $15.00
Free on all orders $250+
(order by 11am MST weekday shipping & delivery)

FedEx Overnight
Please contact us for rates and availability

ANY ORDER $40.00 and above ships FREE USPS First Class Mail anywhere in the US

 

 

$15.99 GlobalPost Economy International Package
(normally 5-20 business days)

$28.99 FedEx International Express
(normally 2-6 business days) Free on all orders $300+

**Canada residents: Due to delays with Canada Post, economy packages have been taking 4 - 6 weeks. FedEx Express packages are still taking 1 - 6 days on average.

More questions? Click any topic below to read more!

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How is my order packaged? I have a lot of different items!

We individually package each light size and color so you can tell them apart without testing. We also include an instruction sheet with power supplies and with the lights
Order packaging image

Is there a minimum order?

We happily accept all orders with no minimums. If you are deciding among a few colors or sizes of LEDs, go ahead and order one of each. We will get them out to you!

How long will my order take to get to me?
Here at Evan Designs, we strive to ship your order as soon as possible. We handle Priority Mail and FedEx orders first.  For other orders we ship US Postal Service First Class Mail. The US Postal Service claims 3-5 days for delivery within the Continental US. First Class International takes 12-24 days, depending on the customs service in your area. Customs seems to take longer in small towns than in larger cities.  Customized orders will take 2-3 days to ship.
Can I get my order faster?
Yes.  Select FedEx 2 day at checkout.
Do you Ship International and do you have a Currency Converter?
Yes, we are happy to ship your order internationally. We now charge a flat rate of $13.99 to all International Desinations
We have an excellent success rate with the United States Postal Service Package International.
Expect your order to take 6-18 business days to arrive, depending on customs policies in your country.  We do not have a currency converter, but you can try Currency Converter
What is your policy on lost packages?
We do our best to make sure your order gets to you. We use the latest shipping software that is updated regularly. We use bubble mailers to protect the items and still be light for lower shipping costs to you.

For any questions about transit times or package locations once the package has a tracking number, please contact the US Postal Service or your country's customs office. Please report all lost, stolen, or damaged packages to the postal carrier that delivered or was meant to deliver your package.
If a package needs to be re-shipped as a result of postal/customs error or loss we will request postage in order to reship the package.
Can I Mail My Order?
We can no longer take mailed-in orders, but we are happy to take your order over the phone! 303-410-1118
I have Questions, Can I call in My Order?
Yes, call us with any questions, or call to place your order. Call us at 303-410-1118 M-F 9am-3pm MST (11am-5pm EST) We accept Visa, Master Card, and Discover.
Can I ship to an address that is not my billing address for a gift?
Yes. Be sure to fill out the "Shipping Address" with the address you want your items shipped to: Payment page image
Do you ship to Alaska and Hawaii and Puerto Rico?
Yes. Since we use US postal service, there is no added charge for these locations.
Is Online Ordering Secure?
Yes, our online store is powered by Shopify a leader in ecommerce world wide.
Shop with Confidence. You can securely pay for your order using Visa, Master Card, or Discover. Or, use PayPal at checkout if you prefer.

What are your Hours of Operation?
M-F 9am-3pm MST (11am-5pm EST) We are happy answer any questions and take phone orders.
Do you accept Purchase Orders?
Yes, purchase orders from schools and organizations are welcome! Please Contact us to set up a buyer's account
Do you accept Military Orders?
Yes, Military Orders are welcome. Shipping times for military orders cannot be predicted. All military orders are shipped using the United States Postal Service and are then processed through the military postal system. Sometimes there are significant delays between the time that the U.S.P.S. delivers the items to the military postal system and the time you will receive your order.
What Countries do you ship to?
Argentina; Aruba; Australia; Austria; Bahamas; Barbados; Belgium; Bermuda; Brazil; Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Fiji; Finland; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Guatemala; Hong Kong; Iceland; Indonesia; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Mexico; Monaco; Netherlands; Netherlands Antilles; New Caledonia; New Zealand; Norfolk Island; Norway; Panama; Papua New Guinea; Peru; Philippines; Poland; Portugal; Puerto Rico; Saudi Arabia; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; Trinidad and Tobago; Turkey; United Arab Emirates; United Kingdom; United States; US Minor Outlying Islands; Venezuela; Virgin Islands (U.S.) Contact Us if your country is not on this list!